💡Product Research & Enhancement Intern: Loyalty and Marketing Solutions
Website Foodnote Technology (Australia & New Zealand)
About FoodNote:
FoodNote is a dining marketing platform designed to help thousands of restaurants in Australia and New Zealand connect with their customers. FoodNote focus on creating innovative data technology and digital marketing solutions that drive customer engagement and increase revenue for our partner restaurants.
Homepage: https://foodnote.plus
Service Showcase: https://foodnote.plus/get-your-business-discovered
What You’ll Do:
– Design product solutions for key stages of the user journey on FoodNote, a dynamic dining marketing platform, to enhance the overall user experience.
– Assist in creating a rewarding loyalty program that encourages a cycle of earning and redeeming points, increasing revenue for restaurants and the platform.
– Conduct in-depth research on dine-in processes at various restaurants, identifying consumer touchpoints, and crafting marketing strategies.
– Investigate user flows on FoodNote, identify pain points in group formation and marketing, and design product solutions to boost efficiency and success.
What We’re Looking For:
– Strong research, data collection, and analytical skills to understand different user roles and processes.
– Passion for the food industry and familiarity with food ordering and delivery platforms.
– (Preferred) Basic UI/UX design skills to create business process diagrams and high-fidelity prototypes.
– (Preferred) Experience with WordPress, especially WooCommerce, and the ability to collaborate with technical teams.
What would FoodNote say?
At FoodNote, we take pride in delivering innovative dining marketing solutions, specialising in data technology and digital marketing that drives customer engagement. Our platform connects restaurants with a wide customer base across Australia and New Zealand, helping them grow and succeed. Join our dynamic team, with expertise in English, Mandarin, Cantonese and Japanese, as we collaborate to support restaurants in enhancing their customer experiences and boosting revenue globally.
Position: Product Research Intern
Location: Sydney, Australia
Duration: 3 months with a minimum commitment of 15 working hours per week (remote or in-person at our Sydney office)
How to Apply:
If you are ready to work with FoodNote, please submit your resume, portfolio, and a brief cover letter expressing your eagerness for this internship. Zoom interviews will be conducted for shortlisted candidates.
Join us at FoodNote and be a part of a team that’s revolutionising the dining experience!
